Open Internet and Broadband Access Information

CREDO Mobile customers who have data-compatible phones or tablets enrolled in a data plan have access to the Internet through our Service (as defined in our Customer Agreement). This page provides a starting point for information about that access and is subject to change.

PRICE/COMMERCIAL TERMS

See our Plans page for a list of available plans and prices.

PERFORMANCE AND COVERAGE

In coverage areas, you can expect average download speeds of 9-702 Mbps, upload speeds of 1-75 Mbps, with an average device to network edge round-trip latency of 45-62ms.

Service may not be available in all places. For coverage information, see our coverage map for this network.

NETWORK MANAGEMENT

Subscribers may not use equipment as a wired hotspot, to tether to a computer, or in any manner that adversely affects the Network or Services. CREDO Mobile does not service or support tethering. Customers enrolled in the Unlimited data plan will experience reduced data speeds to 128kbps if the customers 30-day usage exceeds 20GB in any monthly billing cycle.

CREDO Mobile reserves the right in our Customer Agreement to terminate data Services or limit data transfers after excessive usage or to protect users or the network.

In providing Service, CREDO Mobile relies on networks and services provided by our suppliers. These suppliers may have their own network management practices that affect Services received by CREDO Mobile customers.

PRIVACY

CREDO Mobile is committed to preserving your privacy and safeguarding your sensitive information. For information on our general information-gathering and usage practices see our Privacy Policy.

INQUIRIES

If you have questions related to CREDO Mobile’s Service, please email CREDO Mobile customer service at customerservice@credomobile.com