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What is an eSIM?

An embedded SIM (eSIM) lets you connect to a wireless network. It’s just like a physical SIM card, but a digital eSIM is built into your phone. With an eSIM, you don’t have to insert that small chip into your phone. Some phones are dual compatible – they use both a physical SIM card and an eSIM, so you can have two wireless accounts with talk, text, and data all on one device. 

Can I use an eSIM with CREDO Mobile?

Yes. CREDO Mobile supports eSIM for iPhone 13 and newer devices.

How do I activate an eSIM on a phone I want to bring to CREDO Mobile?

Activating a BYOD phone on CREDO Mobile is easy.

Go to our BYOD page, https://www.credomobile.com/byod/, and enter IMEI2 to check if your phone is compatible. To find IMEI2 on an iPhone tap Settings and navigate to General > About and look for IMEI2. Your phone must be unlocked before bringing it to CREDO.

Choose a rate plan

Add your porting information if you want to bring your old phone number to CREDO. If not, CREDO will assign you a new phone number.

You will receive an email when your account is approved and then you can activate your phone at www.credomobile.com/GetStarted.

You can call 1-866-306-2900 to speak with a representative who can help you through the process.  If your phone is not compatible with CREDO, we have many options for new devices at www.credomobile.com.

If you don’t have an eSIM compatible phone, you may still bring your phone to CREDO.
Go to https://www.credomobile.com/byod/ to check compatibility and we will mail you a SIM Card to activate.

How do I activate a phone I purchased from CREDO Mobile if I am using ESIM?

When you receive your phone, go to credomobile.com/GetStarted. You will need your phone number or order number and your billing zip code.

You can call 1-866-306-2900 to speak with a representative who can help you through the process.

Why should I switch to CREDO Mobile?

$94 Million Dollars. Over the years, that is how much CREDO has donated to non-profits trying to make the world a better place.  Every month CREDO donates to groups working on important issues that include women’s rights, climate justice, peace and civil rights.

You can vote on which groups get the donations at www.credodonations.com.